FAQs

Businesses typically see ROI within 6 to 12 months. The benefits come from:

• Reduced labour costs by automating repetitive tasks.
• Increased productivity – staff can focus on customer-facing roles.
• Enhanced customer satisfaction, leading to higher loyalty and repeat business.

By freeing up human resources, robots help businesses increase revenue while lowering operating expenses.

No. Service and delivery robots are designed to support your team, not replace them. They handle time-consuming tasks like table delivery, cleaning, and transport, allowing your staff to focus on high-value activities such as personalised service, upselling, and guest engagement.

Robots work best as part of a human-robot collaboration model, where both play to their strengths.

Yes! Our robots are plug-and-play solutions that require minimal setup. We provide:

• On-site installation and calibration.
• Staff training sessions so your team can confidently operate and manage the robots.
• Ongoing support for troubleshooting and software updates.

Most businesses can have their robots up and running within a few hours.

Service and delivery robots need minimal maintenance, which typically includes:

• Regular cleaning of external surfaces.
• Battery checks and charging.
• Software updates for optimal performance.

We offer optional maintenance and service packages to ensure your robots remain reliable and efficient, giving you maximum uptime with minimal effort.

Most service robots operate for 8–12 hours on a single charge, depending on usage. They return automatically to a charging dock when battery power runs low, so there’s no manual intervention required.

For businesses with high-volume usage, fast-charging options and spare batteries can be provided.

Our robots perform best in indoor environments with flat, unobstructed floors. They navigate using advanced sensors and mapping technology, which allows them to avoid obstacles and operate safely around people.

Before purchase, we conduct a site assessment to ensure your environment is suitable and recommend any adjustments to maximise robot performance.

Yes! We offer custom branding options, including:

• Company logos and colours.
• Personalised screen messages.
• Advertising content for the robot’s display.

This helps your robot blend seamlessly with your brand identity and enhances your customer engagement strategy.

Service and delivery robots are ideal for sectors where efficiency and customer experience matter. These include:

• Hospitality – restaurants, hotels, and catering
• Healthcare – hospitals, clinics, and care homes
• Retail – supermarkets and large stores
• Education – schools and universities
• Warehousing and logistics – last-mile delivery and internal transport

Any environment with repetitive tasks and a need for improved service can benefit from robotics.